Tech-enabled claims excellence in the commercial auto space.

Commercial Auto TPA Services

Your Dedicated Team of Experts

We are licensed and experienced in handling commercial auto claims across the United States. We believe in a dedicated team model, which means every program is assigned its own group of claims specialists. This structure ensures your team develops an unparalleled understanding of your program’s unique needs. They become true experts in your operations, fully focused on your claims without the distraction of competing demands for their time and attention.

A Full Suite of Tools Included for Every Client

In addition to our expert claims handling, all Komodo customers benefit from immediate, seamless access to our robust technology and partner ecosystem. Your program is enhanced from day one with our full suite of services, including:

  • Digital Mailroom for streamlined document management.

  • Countrywide Repair Program for consistent, high-quality vehicle repairs.

  • National Provider Network for medical and other essential services.

  • Integrated Payments Platform for fast and secure transactions.

  • Self-Service Portal for 24/7 access to claim information.

  • Advanced Analytics Suite for clear insights into your program’s performance.

Sprint Now! with Komodo Claims

Are you considering bringing your claims program in-house one day, but are concerned about the disruption and complexity of the transition? Komodo’s “Sprint Now!” platform is the solution.

A Unified Platform Built for the Future

From day one, our specialists and your employees operate in a shared digital environment. This means that when you decide the time is right, transferring claims to your team is as simple as flipping a switch. There is no need to migrate files, re-enter data, or disrupt your operations.

Your Transition, On Your Terms

With "Sprint Now!", you get a completely seamless and transparent handover at a pace of your choosing.

  • No Data Loss or Gaps: All claim files, historical data, loss runs, and reserves are preserved in the same system, ensuring perfect data integrity.

  • Operational Consistency: Continue using your existing integrations and banking relationships without any changes.

  • A Bespoke System from Day One: We build a claims environment tailored to your needs, which becomes your own system when you’re ready to take the reins.

"Sprint Now!" offers the best of both worlds: the immediate benefit of Komodo's expert claims management and a risk-free, future-proof path to building your own in-house team.

S.M.A.R.T. Replacement of Your TPA

Partnering with a Third-Party Administrator should bring peace of mind and measurable results. If you're experiencing the opposite—poor communication, missed opportunities, and a lack of transparency—it's time for a change. Komodo Claims offers a specialized S.M.A.R.T. program designed to audit, rehabilitate, and, if necessary, replace your current TPA to get your claims portfolio back on track.

The S.M.A.R.T. Approach to TPA Recovery

Our S.M.A.R.T. program is a strategic, five-step process for taking control of underperforming claims and transforming your results. Here’s how it works:

  • Select: We begin by working with you to identify and triage the claims at your current TPA that require immediate attention. Our experts pinpoint high-risk, high-cost, or stagnant files where intervention can make the most significant impact.

  • Migrate: Once selected, we manage the seamless migration of these claims from their platform to ours. Our process is designed to be efficient and non-disruptive, ensuring a smooth transfer of all relevant data and documentation.

  • Audit: As each claim file is migrated, it undergoes a comprehensive audit by our senior specialists. We meticulously review every detail to identify missed subrogation opportunities, incorrect liability assessments, and other broken or missing pieces that are costing you money.

  • Repair: This is where we actively fix the problems we uncover. Our team takes corrective action—whether it’s initiating a new subrogation demand, reopening negotiations based on new evidence, or correcting course on a mismanaged file.

  • Transform: The end result is a complete transformation of your claims portfolio. By repairing individual claims and applying our proactive management style, we bring renewed transparency, traceability, and performance to your entire program, turning a problem area into a position of strength.

TPA Specialization

A Strategic Partnership for Your Commercial Auto Claims

As a leading TPA, your expertise lies in managing complex lines like workers’ compensation, professional liability, or commercial property. You excel where claim complexity is high and the lifecycle is measured in years. But the high-volume, fast-paced nature of commercial auto claims requires a different set of tools, technologies, and specialized resources that can divert your team from its core mission.

At Komodo Claims, we are exclusively focused on achieving tech-enabled claims excellence in the commercial auto space. This is our sole focus, not just a service offering. We invite you to partner with us to handle your commercial auto portfolio, allowing you to enhance your client offerings while dedicating your expert resources to what you do best.

By partnering with Komodo, you can offer your clients a best-in-class commercial auto solution without the overhead. Let our specialized approach become your competitive advantage. Contact us today to explore how a partnership can streamline your operations and strengthen your client relationships.