Tech-enabled claims excellence in the commercial auto space.
Komodo Claims is a tech-enabled third-party claims administrator exclusively focused on commercial auto — rideshare, delivery, taxi, livery, and rental platforms — across the United States.
> Commercial Auto Experts
> Rideshare & Gig Economy
> Last Mile Delivery (DNC)
> Countrywide Coverage
The only TPA built exclusively for commercial auto.
While other TPAs spread their attention across multiple lines of business, Komodo Claims does one thing: commercial auto. That singular focus produces deeper expertise, shorter case life, and reserve accuracy that actuaries, underwriters, and program managers consistently find superior to anything else in the market.
We handle claims on par with the best carriers in the business — but at TPA economics, and with the flexibility and responsiveness that large carriers simply cannot offer.
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Not just better.
Measurably better.
From reserve adequacy to improved case life, Komodo's advantages are concrete, documented, and directly relevant to underwriters, program managers, and actuaries.
Reserve Adequacy
Monthly reserve updates on every open BI and UM exposure — producing actuarial-grade accuracy measured at 90, 180, 270, and 360-day intervals in both directions.
Superior Case Life
Komodo's inspection and repair timelines for Collision, Property Damage, and Comprehensive are best in class, while case life for Bodily Injury, UM, and UIM are amongst the fastest in the industry.
Single Claim Owner
One Claim Specialist. Fully accountable for every aspect of the file from first report to final resolution. No handoffs. No confusion. No gaps.
Co-Location
Carriers and reinsurers work directly inside Komodo's claim system — handling authority requests, notifications, and tasks in real time without emails or external portals.
998 + 50 Data Fields
998 standard fields out of the box. Up to 50 custom fields per program at no charge — immediately available in production, data feeds, and dashboards.
Applied AI
Strategic use of AI should reduce the cost of handling claims. Komodo uses AI and incremental automation to improve our efficiency and these savings are passed directly to partners — the real proof of AI done right.
Built for the professionals who run programs.
Our partners are sophisticated insurance professionals at established carriers and reinsurers who demand data, performance, and accountability. Sophisticated insurance partners using complex models need to be paired with a sophisticated TPA who has the qualified staff, specialized experience, and flexible technology to add complementary data and value to these models.
Underwriters
Precise data, superior loss control, competitive LAE, and consistent performance metrics that support profitable underwriting decisions.
Program Managers
An exclusive team at Komodo that fully understands each program's unique requirements, coupled with custom data fields tailored to your program's exact specifications.
Actuaries
Strict adherence to SOPs and SLAs, consistent execution, alignment around best practices, timely reserve reviews, detailed audits, and trusted data feeds.
Unhappy with your current TPA?
There's a S.M.A.R.T. way out.
Komodo's structured replacement program allows carriers to migrate open claims from an underperforming TPA with full documentation of the improvement — claim by claim.
Is your current TPA holding your program back?
Most carriers and reinsurers are dissatisfied with their existing TPA but feel stuck because transitioning open claims seems too disruptive. Komodo's S.M.A.R.T. program was designed specifically to make that transition structured, documented, and low-risk.
The audit component alone — a clear before/after analysis of every transferred claim — gives program managers and actuaries the documentation they need to justify the switch and demonstrate improvement to stakeholders.
Start the ConversationHeadquartered in Dallas.
Operating nationwide.
Komodo handles commercial auto claims across the continental United States and Hawaii. Our highest-volume states reflect the commercial density of rideshare, delivery, and livery markets.
We are licensed, experienced, and operationally active in complex regulatory environments — including California, New York, and New Jersey.
Airport Claims Expertise
Taxi, livery, and rideshare claims at major US airports involve a layer of complexity beyond standard commercial auto — special licenses, permits, and coverage limits that shift dynamically depending on the driver's status at the time of loss.
Komodo has years of documented experience managing airport claims nationally, with audit results that confirm consistent, accurate handling.
Ready to see what carrier-grade TPA handling looks like?
Whether you're evaluating a new TPA, running an RFP, or simply unhappy with your current administrator, Komodo is ready to show you the difference — with data, not just promises.
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